Your Trusted Maid Agency: Quality Care & Reliable Services
We proudly stand as Singapore’s best affordable maid agency with an entirely unique operation approach. Our fee structure is simple, clear and fully transparent.
Transparent and Trustworthy
Simplifying Maid Hiring in Singapore
In Singapore, hiring a maid often comes with costly surprises for employers. At our agency, we present straightforward options, ensuring complete transparency regarding the final cost.
Whether you’re hiring a transfer maid, an ex-Singapore maid, or a fresh maid from overseas, you can rest assured that you are in capable and trusted hands. With HIRE TRUST PRO PTE. LTD., what you see is what you get.
Why Choose Hire Trust Pro?
No Upfront Payment / No Hard-Selling
No payment is needed until you choose a maid with us.
You will only incur charges if you successfully engage a maid through our service. We will gather your needs, evaluate candidates based on your requirement and arrange interviews. We will manage offer discussions/negotiations on your behalf. There are no commitments or upfront fees required prior confirming any of our bio-data.
Experienced Consultants
Hire Trust Pro consultants are trained to handle various MOM applications. You will receive guidance at every stage of the process, from screening and interviews to application submission and handover. We are dedicated to serving you and explore all legal options to address your concerns, including appealing to MOM if necessary. In additional, We will deployed our maid to your doorstep for Free, saving you time and travel costs.
Professional After-Care Services
We provide the following services to better serve you:
- Placement of Migrant Domestic Workers (New MDW/ Ex-abroad)/ Transfer MDW)
- Work permit Application/Renewal/Cancellation
- Direct Hiring of MDW
- Employment Pass
- S Pass
- Renewal of Passport
- Purchasing of Maid Insurance/Banker’s Guarantee
- Counselling and Mediation
- Repatriation Service
Singapore's Trusted Maid Agency
Given the hectic pace of life in Singapore today, having a Maid has become a necessity for many households. However, finding the right domestic helper can be challenging. That’s why Hire Trust Pro Pte Ltd. prioritizes after-sales service and aspires to become a key player in Singapore’s maid industry.
At Hire Trust Pro Pte. Ltd (EA LIC NO.24C2144), Our pledge is to pair your family with the Trusted domestic helper. We recognize the challenges associated with finding the right fit, which can result in both financial strain and emotional stress from repeated searches. Contact us to discuss your family’s specific needs, and we’ll work diligently to match you with the Trusted maid.
Hire A Maid In Simple 3 Steps
Speak To Our Experienced Specialist
Connect with our experienced team to discuss your family’s unique needs and preferences for domestic help.
Choose The Right Domestic Maid
Browse through our diverse selection of pre-screened, trained maids from various countries, and select the one that best suits your needs.
Let Us Settle The Paperwork
Once you’ve made your choice, we handle the administrative work, from paperwork to immigration procedures, ensuring a smooth hiring process.
What Our Customers Say
bran don2024-11-23We learned about Hire Trust Pro Maid Agency through word of mouth. At first, we were a bit skeptical, as the agency was new and only had 8 five-star Google reviews. However, Esther promptly responded to my inquiry and took the initiative to ask about our family's specific needs for a helper. She provided detailed information about the application process. We were able to shortlist a helper who had previous experience in Singapore and was skilled in elderly care. We are very pleased with our decision to choose Hire Trust Pro and grateful to Esther and Ed for their excellent service and efficiency. Most importantly, we’re happy with our helper and she gets along well with our family!Leong Poh Tan2024-11-22Excellent fast service in sourcing for our ideal helper , greatly recommended!👍Kok wei Loh2024-09-23值得推荐Adrian Tay2024-09-20Friendly and understanding agent. Knows the needs and wants of their clients. Highly efficient and able to finalise the recommended helper within 10 days and prompt updates throughout the whole process. Highly recommended. Thks Esther!!!!!!!!!!!!!!!!!!!!!!!Tarun Gupta2024-09-10We had a fantastic experience with Hire Trust Pro. The entire process was incredibly smooth, and Ed & Esther went above and beyond to accommodate our requests and expedite things. We are extremely happy with the helper they matched us with, and it was clear from the start that Esther has a great relationship with the helpers, which speaks to how much they care about the people they work with. What impressed us the most was their honesty and dedication to finding the right match. Having dealt with agencies that were not forthcoming in the past, it was refreshing to work with Ed & Esther, who were completely transparent throughout the process. We highly recommend Hire Trust Pro for their professionalism, care, and integrity.Bsn lo2024-08-27I like their services and they send the right helper to help me manage my house and take care of my son . I would like to thanks hire trust pro Pte Ltd for their recommendations for the right helper for me . Thanks u. Thumb up for youValerie2024-08-27The service provided by Esther and Edmund were truly impeccable. Their professionalism and attention to detail were evident. They took the time to understand my specific needs and matched me with a highly skilled and reliable helper. Esther was actively involved with the screenings & interviews while Edmund provided detailed updates on our application throughout. The quality of service I received was exceptional, and my new helper has been a womderful asset to my household. Highly recommend Hire Trust Pro!Joseph Tan Leong Hua2024-08-09Esther and Edmund are friendly and they will answer to my queries with explanations. Very transparent and will do their best to meet my criteria for a helper. Important is the service provided by the them are excellent, by constant update on the status of my helper application status. Gonna be one of the best helper agency! I m very happy with the helper that they hire for me. Two thumbs up!Yew Katherine2024-07-12One of my friend introduce Hire Trust Pro and glad I chose it. Although they are a new company but their experience and knowledge was good. Met with some glitches with the Indo immigration with the helper’s passport renewal and hence some delay but they kept close contact with the Indo supplier and always keep me informed of the progress timely. And I do not need to pickup the helper from the agency as they provide door to door service. Hassle Free!! Thanks Esther and Edmund for the great service ! Will recommend your service to those in need. :)Yuen Mrs2024-07-09Both Esther and Edmund are very professional, and I can feel their sincerity in helping me to get a good helper that caters to my needs. Esther is a very pleasant lady, and I like her efficiency and her immediate response to every of my queries. I also felt very comfortable with Esther because she gave good and useful advice when I had different ideas of the quality of a good helper. Edmund, on the other hand, handled the documentation superbly, and I did not have to be stressed about what to do. I got my helper today, a very pleasant lady with lots of initiative. I have a nice feeling that she is going to be an asset to my household. Thank you Edmund and Esther for your good job.
Contact Us
Frequently Asked Questions
Hire Trust Pro Pte Ltd offers the most competitive agency rates in the industry, without sacrificing our maid quality or customer service. Our goal is to make the maid hiring process as transparent and stress-free as possible.
We manage every detail—from initial interviews and selection of maids to work permit applications, insurance purchase, travel coordination, medical check-ups, and training. This comprehensive approach ensures that everything is handled correctly and in compliance with Singapore legal requirements, facilitating a smooth transition.
Additionally, We aim to match you with the perfect maid for your household needs. We recognize that selecting a maid agency is a significant decision that relies heavily on strong after-sales support. You can trust us to deliver a seamless experience.
Maid agencies provide professional and comprehensive services for maid recruitment and employment. By using a maid agency, you can save considerable time and effort on tasks such as shortlisting of maid, maid training, work permit applications, security bonds, insurance, travel arrangements, immigration clearance, and medical screenings, among others.
Anyone who is a Singapore citizen, Permanent Resident, or an expatriate with a valid work pass can apply to hire a Migrant Domestic Worker (MDW), contingent on approval from the Ministry of Manpower (MOM) for the stated reason of employment.
Expatriate employers must provide evidence of family members residing with them at the time of application.
To be eligible to hire a helper, the following conditions must be met:
- You must be at least 21 years of age.
- You should not be in the status of an undischarged bankrupt.
- You must possess the mental capacity to comprehend and fulfill your obligations as an employer.
MOM will also assess your financial ability to hire, sustain, and provide suitable accommodation for the helper.
You must attend the Employers’ Orientation Programme (EOP) if you are hiring a migrant domestic worker for the first time or have changed workers frequently.
The Employers’ Orientation Programme is a 3-hour programme that will help you understand your role and responsibilities as an employer of a migrant domestic worker (MDW).
First-time employers must complete the EOP at least 2 working days before submitting a Work Permit application.
You can take the EOP either in the classroom or online. However, we encourage you to attend the classroom EOP. The case studies and personal experiences shared in class will give you a better understanding of how to work with your migrant domestic worker to meet expectations.
https://www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/eligibility-and-requirements/employers-orientation-programme-eop
Based on MOM guidelines household income should be at least $30k to qualify for hiring a helper.
Employers’ income is one of the main ways we assess Work Permit applications for migrant domestic workers (MDWs). Married couples can combine their incomes in the application. Alternatively, employers can apply under the Joint Income or Sponsorship Scheme.
Maid Levy it is payable to MOM. House-hold consist of Singapore citizen elderly above 67 year old Or Singapore citizen kid(s) below 16 year old, the concessionary levy is $60.00 monthly. If not, it will be $300.00 monthly.
The levy is deductible by GIRO on every 17th of the month. https://www.mom.gov.sg/~/media/mom/documents/budget2018/faqs-on-fdw-levy-framework-changes.pdf?la=en
The maid’s salary in Singapore varies from $500 to $850, depending on the maid’s nationality, experience and skills. The employer pays this amount at the end of every month.
Yes, this loan amount or advance salary is commonly known as the placement fee. Many employers view it as an advance payment of salary. In reality, employers are assisting the foreign domestic worker (FDW) in paying their foreign recruiter or supplier upfront, which can range from one to six months, depending on the helper’s nationality and experience. The helper will then repay this amount by working for the employer, and a loan deduction schedule will be provided and explained to the employer.
“Ex Singapore” are maids who are not presently residing in Singapore, but have previously work experience in Singapore.
“New maids” are maids who are not presently residing in Singapore, and do not have work experience in Singapore or other countries.
The timeline typically ranges from three to six weeks, assuming the application is submitted correctly. However, the duration may vary depending on the maid’s country of origin. Once you’ve selected your helper, we will begin processing her application (IPA). If her documents, such as her passport, are ready, we can obtain approval for her work permit application in less than a week.
After the work permit is approved, we aim to have your maid arrive within approximately two to four weeks. Please keep in mind that the exact arrival date depends on the availability of the Entry Approval issued by the Ministry of Manpower (MOM). If additional document processing is required due to her country’s regulations, it may take one to two months for her to arrive. Again, the arrival date will depend on the availability of the Entry Approval from MOM.
Before she can officially start working, she will need to undergo a medical check-up and may have to complete the Settling In Programme, which is mandatory for all first-time helpers in Singapore. Additionally, she must pass her medical examination and have her work permit issued within 14 days of arriving in Singapore.
Yes, you can. We will interview the maid to find out if she’s suitable for our agency.
For more information, reach out to us at hiretrustpro@gmail.com
Yes, we can assist your current helper in finding a new employer.
For more information, reach out to us at hiretrustpro@gmail.com
Your Migrant Domestic Worker (MDW) is entitled to one rest day per week. Both you and your helper should decide together on which day she will rest. However, with a mutual written agreement, the maid may work on her rest day in exchange for compensation.
Starting from 1 January 2023, it is mandatory for all employers to grant their MDWs at least one rest day each month that cannot be compensated away.
If your maid consents to work on the other rest days within the month, compensation must be given in one of the following forms:
- Payment equivalent to at least one day’s wages. Please note, this is an extra payment and does not contribute to the maid’s basic salary.
- A replacement rest day within the same month.
According to the Ministry of Manpower, a maid is recommended to work for a maximum of 8-9 hours a day.